Customer satisfaction is always our goal. With that in mind, you will find that our policies are generously in favor of you, the customer.
All orders once shipped are non cancelable. If due to extenuating circumstances, an order that is in transit needs to be canceled, the customer is responsible for return freight to TEMA.
Our Promise -30 Day Satisfaction Guarantee
We guarantee that you will be satisfied with your TEMA purchases. If, for any reason, you are not pleased with your purchase return it to us within 30 days and we will refund your original merchandise purchase amount (minus shipping costs) or offer you a store credit.
Specially priced "Closeout" merchandise subject to a 20% restocking fee.
All items sold via this site carry the manufacturers warranty. Warranty varies from manufacturer to manufacturer. Please ask for specifics about the product you are interested in. Customer is responsible for all freight costs to return items requiring warranty work or replacement.
Manufacturers typically do not carry a warranty on products that are used in commercial applications. Use of products in a commercial setting may void manufacturers warranties.
The Customer is responsible for return freight costs. Returned merchandise must be in "like new" sellable condition and in original packaging. All merchandise returns require prior authorization from TEMA and must be accompanied by proof of purchase. In the event that merchandise returned is in unsellable condition, TEMA reserves to right to offer store credit only.
Legal jurisdiction for any legal actions involving TEMA Furniture must be in the County of Bernalillo in New Mexico, USA.
Use of this Site
The user of the TEMA Contemporary Furniture web site assumes all responsibility and risk for the use of this server, and the internet in general.
TEMA Price Guarantee
Tema Inc. will match prices found on the internet or locally. For comparison, product must be exact same merchandise in brand and model, finish etc. with delivery to Albuquerque, NM. Tema’s price guarantee does not apply when the price includes bonus or free offers, special financing, installation or rebates, or to a competitor’s out-of-stock, limited quantity offers, out of box merchandise, while supplies last offers, scratch and dent, or floor models. New Mexico and local sales tax apply.*
*Tema Inc. reserves all rights.
Product Data Changes or Typographical Errors
TEMA makes every attempt to assure that the data shown on the web site current and valid. TEMA Inc. provides this information on an "AS-IS" basis without warranties of any kind either expressed or implied including the fitness for a particular purpose, infringement to copyrights or trademarks and violations of established product distribution territories. TEMA, Inc. can not be held responsible for product data changes, discontinuations, or typographical errors.